We collect information about you when you make a purchase online. This information may include your name, mailing and billing address, zip code, phone number, and/or email address. We may also ask for this information if you choose to participate in a survey, sweepstakes, contest, promotion or giveaway. We consider information that personally identifies you, such as your name, email address or billing information, and other data that is linked to such information, to be personal information.
With sales transactions, we may collect payment information including credit/debit card information, gift card and merchandise credit numbers, and/or checking account information. When you make a purchase online, we collect transactional information related to your purchase (i.e., what you bought, the price you paid, the payment method you used, and if the product was on sale).
If you have chosen to receive e-mails from us, you may receive product recommendations based on your preferences. We also collect some personal information when you use other features of the Site. We collect your email address if you sign up for our email list. In order to establish an online account, you will be asked to provide your name, email address, and zip code, and you will also need to establish a password.
Finally, you will be asked to provide personal information if you apply for a job with KettleBell Concepts using our online application process.
Browsing Our Website
When you are using our Site, we log your IP address (a number that identifies your computer on the Internet) for system administration, troubleshooting and to examine overall traffic trends. For example, IP addresses help us determine the percentage of people coming from various online gateways, such as Google or Yahoo!. This information is collected in aggregate. It is also linked to your personal information if you provide your personal information to KettleBell Concepts.
How We May Use Your Information
In order to serve you better, we may combine the information you provide us and the information we have from your purchases online. We may also utilize information that is publicly available. This information, in total, is used to improve your overall experience with our company.
Here are the ways we may use information about you in order to enhance your shopping experience at KettleBell Concepts:
To complete your purchases: We use information about your transactions, including personal information you have provided, in order to process payments you have made and deliver products you have ordered. In doing so, we may transmit payment information to third parties, such as banks, credit card companies or payment clearance services. We may also provide shipping information to third parties in order to permit them to deliver products to you.
For marketing and promotional purposes: We send targeted direct mail and catalogs to our customers about products or events that we think may be of interest, based on past purchases at KettleBell Concepts. We may also send offers for discounts or promotions and information about campaigns, new products or new features. In addition, we send email communications to let customers know about promotions and the most up-to-date happenings at KettleBell Concepts.
To enhance your online shopping experience: For example, we may use information about you to recognize you and welcome you back to the site, personalizing your shopping experience.
Sharing Your Information and Third-party Partnerships
On occasion, KettleBell Concepts shares information collected from our customers with selected third-party companies that assist the company in advertising and marketing efforts. For example, we may retain an outside company to help us with customer research or to manage a customer database, to send catalogs or direct mail, or to send email messages.
The information we provide to third parties for such purposes may include your name, address, email address, website usage and purchase information, which will help us target marketing communications. The third parties to which we provide such information agree to keep it confidential and may not use it to send advertisements or other communications on behalf of anyone other than KettleBell Concepts. KettleBell Concepts also provides some anonymous information about customer purchases to third-party companies that assist us with advertising and promoting our products and services.
We participate in special partnerships with other companies that we believe offer products or services that our customers would be interested in and would benefit from. We do not share customers' personal information with these partner companies. Customers may receive information about these partnerships and related promotions directly from KettleBell Concepts or from the third-party companies that assist us with marketing.
KettleBell Concepts may also enter into a "co-branding" relationship with another company, or organization. At times we may communicate with customers on behalf of that company and customers may be directed to a partner website to purchase a specific item or learn about their services. In these cases both KettleBell Concepts and the partner company may receive personal information you provide.
Additionally, like many other companies, KettleBell Concepts may use outside marketing companies to place advertisements or links on other websites. The marketing company or the operator of the website where an advertisement or link appears may collect information about people who click on an advertisement or link to KettleBell Concepts. KettleBell Concepts is not responsible for the collection or use of information by such marketing companies or third-party websites.
Third parties may receive your personal information because you have visited their websites or accessed their links. Please refer to their privacy policies to learn about how they handle your personal information. Please note that KettleBell Concepts has no control over the privacy practices of other companies of websites, and we do not assume any responsibility or liability for any third-party's data collection or disclosure practices, their failure to abide by their privacy policies, or the content of their websites.
In the event that KettleBell Concepts is merged with or acquired by another company, or in the event of a transfer of our assets, we may disclose or transfer personal information and other information about usage of the Site in connection with such a transaction. In the event of such a transfer, we will notify you of the change of control of your personal information.
You should also be aware that courts may have the authority under certain circumstances to permit personal information and other information about usage of the Site to be shared or transferred to third parties without your permission.
Disclosure of Your Personal Information
Security of Our Site
KettleBell Concepts maintains security procedures designed to keep information we own, license and process from being accessed by any unauthorized person or business.
We take reasonable precautions to ensure our security procedures are adequate for the protection of our computer systems and data, but this does not eliminate the possibility that our security will be breached. If a security breach causes KettleBell Concepts leadership to believe individual consumers are at actual risk for identity theft or other fraudulent activities that may cause substantial harm or inconvenience to consumers or if such breach otherwise requires public notification, KettleBell Concepts will post a security alert notice on our Site that will provide relevant information for consumers to consider to protect against fraudulent and other harmful actions that may result from the unauthorized access.
Unfortunately, however, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to or from our Site, and you do so at your own risk. Accordingly, we disclaim liability for any theft, loss, or interception of, or any unauthorized access or damage to any data or communications. By using the Site, you acknowledge that you understand and agree to assume these risks.
You are responsible for maintaining the confidentiality of your account password, and you are responsible for any access to or use of the Site by any person or entity using your password, whether or not such access or use has been authorized by you.
As a part of our commitment to your privacy, KettleBell Concepts supports and adheres to the guidelines adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to: (1) provide customers with notice of their ability to opt out of information rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and, (3) honor customers' requests not to receive mail or email from KettleBell Concepts.
Information Rental, Sale or Exchange
KettleBell Concepts does not rent, sell, or otherwise provide personal information about you to third parties for the third parties' own marketing purposes.
Direct Mail Opt-Out: All of our catalogs and direct mailers have information printed on them (generally on the address panel) giving customers notice on how to opt out of our direct mail promotions. To be removed from future mailings from KettleBell Concepts, please call us at 1-800-876-6090.
Email Opt-Out: All of our marketing emails include a link for unsubscribing to our emails. Registered users on our Site can also log on to the "My Account" section to change their email preferences. We will apply your unsubscribe request as quickly as possible. There may be promotional email campaigns in process and you may continue to receive emails from us for a few days. We require up to ten days to apply your unsubscribe request. After this time, you will no longer receive marketing emails from KettleBell Concepts. You may still receive emails regarding your transactions; for example, confirming that you have placed an order or that a product you have ordered has been shipped.
Acceptance of Terms
If there are material changes in the way we will use or share personal information about you, and if you have provided us with your email address, we will provide email notification to you with an opportunity to opt-out of these changes.
Information Provided When You Apply for a Job Online
The Site includes (or will include) a feature ("Careers") that allows you to submit an online job application. When you submit an online application, you will be required to provide personal information, including but not limited to your name, contact information, job interests, educational and job history, and references. This information will be used by KettleBell Concepts to assess and process your application.
If we decide to interview you, we may print your application and use it during the interview process. If you are hired, your application becomes part of your employee file. If you are not immediately hired, your printed application is kept for one year and then typically will be destroyed. We may ask you to provide additional information during the interview or hiring process. We may also use the information you provide to contact you about your application; for example, to ask you to agree to a background check or to send you an offer letter.
We do not share the information you provide in the online application to anyone outside of KettleBell Concepts, except as we believe is required by law.
If you need any other information, please submit your requests or questions to KettleBell Concepts, ATTN: Customer Solutions Department, 243 5th Avenue #411, New York, NY 10016 or email us at firstname.lastname@example.org. Please allow 30 days for a response.